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Tag Archives for " Southwest "

The pen in mightier than the snored

Dahlings, I am sure most of us Roamans have taken a nap on a plane or a train. That nap, is not without it’s perils.

One of my dear friends, Whittikus, would regularly fall to sleep on the train when coming back from Londinium. While asleep, a fellow passenger relieved him of his laptop bag. Twice this happened and while his company was understanding, he did acquire a new nickname: Napkin.

I am sure also, that some of you have snored. Another of my dear friends, Bax Britania, fell asleep on a Portugal beach. When he woke up,  the people around him burst into a round of applause and cheering. His snoring was legendary.

However, nobody expects to be stabbed awake which is exactly what happened to Lenny Madarski, 68 who nodded off while still on the runway of a Southwest flight from Chicago Midway to New Hampshire. Continue reading..

Twittering class upgrade: How to go from frequent flier to boarding denial

Lisa Carter-Knight Twitters that led to her being upgraded to 'no board for you'

Lisa Carter-Knight Tweets that led to gave JetBlue denial of boarding

Dahlings, What is going on with all these airlines kicking off passengers after their unfavorable twitterings?

First it was Southwest, now it is JetBlue who kicked off a passenger, Lisa Carter-Knight for commenting about the delay after the pilot subjected himself to a sobriety test after another passenger had made a wise crack about him being at the bar. All passengers had to deplane and Ms. Carter-Knight was denied boarding.

From Bloomberg:

The takeoff was pushed back again when a passenger commented while boarding that the pilot may have been drinking, Johnston said. Per airline policy, that remark forced the pilot to take a sobriety test, which he passed, Johnston said.

Boston TV WCVB has different details where it appears Ms Carter-Knight had nothing to do with the original passenger comment that and was only commenting on the comment.

 “I wasn’t the individual who made the accusation. I was a passenger who overheard an individual make an off-color remark in which the pilot took offense to and went through some guidelines,” Carter-Knight said. “I was tweeting about an experience like we all do. You’re in a bad restaurant, you’re on a long flight you tweet to your friends and your family.”

JetBlue said that was not why they declined to allow her back on the plane.

“The decision to remove a customer from a flight is not taken lightly. If we feel a customer is not complying with safety instructions, exhibits objectionable behavior or causes conflict at the gate or on the aircraft, the customer will be asked to deplane or will be denied boarding especially if the crew feels the situation runs the risk of accelerating in the air,” JetBlue said in a statement. “In this instance, the customer received a refund and chose to fly on another carrier.”

Back to Bloomberg again where it appears the twittee is a ‘person non grata’ as far as JetBlue is concerned.

“..Carter-Knight said she tried to book a later JetBlue flight and was told she would be refused service.”

As usual, the current commentators who are now commenting on the commentator who was commentating on another  commentator are mixed in their condemnation [Try saying that fast !]. Some blame the Tweeters. Some blame JetBlue.

However, this story had given me an idea to my tactical arsenal on how to get a row all to myself -see “Kicking someone when they are down“. I will simply whisper to the FA that my fellow passenger (s) next to me made a ‘joke’ about the pilot appearing to be unsteady. Being a concerned citizen, I know that jokes about security are not funny and therefore it is my duty to inform you…

Ciao for now, Cleo.

All’s Whale, Ends Whale: Southwest ditches Seaworld alliance

Photo by Robert Pitman (NOAA)

Killer Whales in the Wild where the belog: Photo by Robert Pitman (NOAA)

We at Roads-2-Roam have long had a problem with SeaWorld’s fundamental business model where we consider it a sad and cruel attraction. Until recently, we lived in San Antonio but refused out of principle to take our family or visitors there.

After seeing the movie Blackfish, it only added to our distaste.

We are pleased to see that Southwest is not renewing their advertising contract with SeaWorld where it will no longer feature “Shamu” on their planes. From U-T San Diego:

Southwest and SeaWorld, which has marine parks in San Diego, Orlando and San Antonio, insist that the decision was a mutual one, predicated on “shifting priorities” by both companies.

Both issued the same statement:

“Southwest and SeaWorld have mutually decided not to renew their partnership when the contract expires at the end of the year,” they said. “Our promotional marketing relationship began in 1988 and was one of the first of its kind – focused on co-marketing opportunities between Southwest passengers and SeaWorld visitors.

Continue reading..

What the FAA..? Southwest fined $12m by FAA but good luck in understanding why

A Federal watchdog being exposed

A Federal watchdog on the job

Roads-2-Roam previously criticized the limitations of a ‘ rent an AP news story‘ model where a News outlet reports a base story such as “FAA seeks $12 million fine against Southwest“, but the details are provided by a centralized ‘news-lite’  AP release. The so called News outlet make tweak the AP release to make it appear as if it is theirs, but it many cases leave it as is.

In the 7/28 topical case about “FAA wanting to fine Southwest”, Roads-2-Roam saw the headline and wanted to learn more. We wanted to know why it was going to be fined.

Unfortunately,the top articles on new searches were the same AP base story despite it being different new sources. The more we read on different news sites despite minor changes, the more we recognized the same AP article.

Eventually we found a non-AP different article that picked apart the story under ‘aviationblog’ under Dallas Morning news, written by Terry Maxon. From the aviationblog article:

Here’s how we understand the allegations. It wasn’t that the modifications turned out to be unsafe. It was that Southwest’s contractor with Southwest oversight used a method that wasn’t approved at that time by the FAA, and that Southwest operated the modified aircraft knowing that the modifications hadn’t received FAA approval. From the FAA announcement:

“The FAA alleges that beginning in 2006, Southwest conducted so-called ‘extreme makeover’ alterations to eliminate potential cracking of the aluminum skin on 44 jetliners. The FAA conducted an investigation that included both the airline and its contractor, Aviation Technical Services, Inc., (ATS) of Everett, Wash. Investigators determined that ATS failed to follow proper procedures for replacing the fuselage skins on these aircraft. FAA investigators also determined that ATS failed to follow required procedures for placing the airplanes on jacks and stabilizing them. All of the work was done under the supervision of Southwest Airlines, which was responsible for ensuring that procedures were properly followed.

“Southwest returned the jetliners to service and operated them when they were not in compliance with Federal Aviation Regulations, the FAA alleges. The regulatory violations charged involve numerous flights that occurred in 2009 after the FAA put the airline on notice that these aircraft were not in compliance with either FAA Airworthiness Directives or alternate, FAA-approved methods of complying with the directives. The FAA later approved the repairs after the airline provided proper documentation that the repairs met safety standards.”

The FAA said Southwest operated the airplanes in question for more than 30,000 flights after the FAA became aware of the unapproved methods of work and before the FAA gave its okay to the repairs performed on the airplanes. We presume many more flights were operated before the FAA realized what had happened.

Continue reading..

Not feeling the Luv : Southwest kicks off a tweeter

Your OFF !

You’re OFF !

We were a bit surprised to hear about a passenger getting kicked off a Southwest flight for Tweeting about an altercation he had with a Flight Attendant over boarding groups. The FA was apparently frightened for her safety.

Not what we’d expect from Southwest. We’ve never had a problem with them.

How come she even knew about the tweet? There must be more to this story.

Augustus.