Trajan

Author Archives: Trajan

Fool me twice, Shaman you.

After reading the story, Roads-2-Roam was already to join in the overwhelming chorus of people calling for Delta’s blood on how they dealt with a paralyzed man. Afterall, who could argue with this:

Kanaan-News-Arcticle

Baraka Kanaan, who is unable to walk after a 2000 car accident, charged in a lawsuit that he was twice forced to crawl on his hands and knees in July 2012 after the major airline failed in their promise to humanely help him on and off.  [source NYDaily news

The other parts to the story being:

Kanaan is a College Professor who ran a ‘501c3’, called 48 hours ahead requesting wheelchair access. It appears the flight was delayed 1 day. The facilities were not present at Nantucket airport.

After the original incident, he complained but similar thing happened on the return flight.  Pieces of cardboard were placed for him to crawl across the tarmac.

Delta offered him 25,000 ‘sky miles’ and a $100 voucher. He refused the offer, however, in fear that any future flights might again have him crawling on his hands and knees.


This was going to be a slam dunk “Feed them to the Lions” piece about theworst customer service EVER.

Except, there were things niggling Trajan when he read the piece. Continue reading..

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